The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
1) I want to change the ISP tag of my domain. Is this possible?
It is possible to change the TAG of your domain name, but this costs £15. If you want to...
3) Can I change the name used when I register a domain?
The name that was registered with the domain name cannot be change to any other name. We can only...
6) I would be very grateful for information on how to set up a Wordpress blog at my domain.
If you want we can install the blog software for you, we just need to know the folder where you...
10) Is it possible to make the payments over the phone?
Yes, please call us on 01926 783 853 to make a payment over the phone.Alternatively you can make...
12) Do you allow adult content hosted on your server?
Velnet will happily host your adult content site under some conditions. The site and its contents...
13) I cannot log in to the control panel of my site. I receive a "Brute Force Protection" error message.
We have many security measures on our servers to ensure that your website is hosted on a reliable...
16) My domain/hosting is expiring, how can I renew it?
An invoice is generated for the renewal of the domain/hosting 60 days before the expiration date....
17) Do you make backups from the websites hosted on your servers?
Yes, we make regular backups each Sunday which includes the entire website, files, databases,...