Our contact methods are displayed at the top of the page. The best way to contact us is the ticket system you can find if you log in to https://customers.velnetweb.co.uk/supporttickets.php. This keeps track of all your support tickets and it is made in such way so your query is replied in the shortest time possible.
We also have a large tutorial section here: http://tutorials.velnetweb.co.uk, where you can find valuable help on using our services.
Or email us on firstname.lastname@example.org