The name that was registered with the domain name cannot be change to any other name. We can only change the address that was registered with the domain name.
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7) I have bought a hosting package from you and I need to know the Name Servers to point the domain to. Can you tell me the domain names?
The nameservers are written in the email you received from us when you bought the hosting...
5) My domain is due to expire, but I want to upgrade/downgrade the hosting package I have with you. What should I do?
You can submit a support ticket to us and we will upgrade/downgrade the package and issue the new...
14) I have uploaded all my files to the website but i receive a "403 forbidden" error when I try to visit my site.
This error is displayed when there is no index file in the specified folder. Check if all the...
8) I have bought a hosting package from you, transferred my domain to your server and uploaded my website via Filezilla, but the site is not visible on the internet. Can you please advice?
Please ensure that you uploaded the files to the correct place. All the files that you need to be...
6) I would be very grateful for information on how to set up a Wordpress blog at my domain.
If you want we can install the blog software for you, we just need to know the folder where you...